Política de reembolso
At OVERSEE Marine, we are committed to providing high-quality outboard motor parts and accessories. Your satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
You have 30 days after receiving your order to request a return.
To be eligible for a return, your item must:
- Be unused and uninstalled
- Be in the same condition as received
- Include original packaging and accessories
- Include proof of purchase
Product Compatibility
Please verify your outboard motor model, engine specifications, and part number before placing your order.
Returns caused by incorrect model selection or compatibility issues may be subject to return shipping costs.
Return Shipping
Customers are responsible for return shipping costs unless:
- The item is defective
- The item was damaged during shipping
- We sent the wrong product
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us within 7 days with photos and order details so we can assist you.
Non-Returnable Items
The following items cannot be returned:
- Installed or used products
- Electrical components that have been connected or tested
- Products damaged due to improper installation
- Items missing original packaging
- Clearance or final sale items
Exchanges
If you need a replacement due to a product issue or compatibility concern, please contact our support team before returning the item.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Contact Us
Email:
info@overseemarine.com
service@overseemarine.com
WhatsApp:
+86 139 8074 2005